Service to individuals and families NCOמש"קי/ת של"ו - שירות לפרט ולמשפחתו
What the Service to individuals and families NCO role asks for, and what it holds
Service to individuals and families NCOs handle requests from IDF soldiers and the public, from first contact to a final answer.
Combat supportPersonnelProfile 45+Men and womenOlive green
The role asks for a medical profile of 45 and up.
The medical profile runs from 21 to 97.
- Kind of role
- Combat support
- Branch
- Personnel
- Open to
- Men and women
- Medical profile
- 45 and up
- Try-out
- Not needed
- Training place
- Bahad 11
This is what the work of the role holds.
Soldiers in the role receive requests by phone or through digital channels and assess each case. They then work with various parties and professionals in the unit until a solution is found and a final answer is given.
The soldier makes sure each request is handled in a professional, thorough, accessible and humane way. The role is part of the IDF service system.
This is how the training for the role runs.
Training takes place at Bahad 11.
Where it trainsBahad 11
This is what service in the role looks like.
Soldiers in the role serve at bases across the country.
After the role, the IDF's page names these paths.
- Professional advancement to shift supervisor or senior soldier at the call center.
- Joining an instruction team or commanding the service to individuals and families NCO course.
- An option to attend the human resources officers' course and join the command ranks of the service system and the Human Resources Corps.
- Skills for civilian life: interpersonal communication, listening, patience and empathy, crisis management and prioritizing under pressure, handling processes and solving problems, and use of digital service and request management systems.
More roles to read about in the same branch.
- Casualty liaison NCOCombat support · Profile 45+
- Community instructorCombat support · Profile 25+
- Digital information NCO (human resources systems)Combat support · Profile 45+
- Recruitment office coordinatorCombat support · Profile 25+
- Recruitment and placement coordinatorCombat support · Profile 25+
- Psychotechnical assessorCombat support · Profile 25+
Frequently asked questions
What does the Service to individuals and families NCO role ask for?
The role asks for a medical profile of 45 and up.
Who can serve as Service to individuals and families NCO?
The role is open to men and women.
Is there a try-out for Service to individuals and families NCO?
The IDF names no try-out for the role.
What does the training for Service to individuals and families NCO hold?
Training takes place at Bahad 11.
This page was written from the IDF's pages for future soldiers, read on 6 November 2026.
- The role's page on the IDF's site: Service to individuals and families NCO
The requirements and screenings change from time to time, and the IDF's page for each role is the one that counts.